Generative AI

What is generative AI? Generative AI or genAI is defined as set of technologies and techniques that leverage very large corpuses of data, including large language models like GPT-3, to generate new content. Inputs for generative AI may be natural language prompts or other non-code and non-traditional inputs. It is sometimes referred to as AI-generated content or AIGC and can be used by a variety of roles and functions in the enterprise. GenAI includes large language models, generative adversarial networks, diffusion models, and variational autoencoders. It provides the ability to create shortcuts for onerous workflow tasks, speed up delivery times, and enhance employee productivity across multiple enterprise workflows. It increases the scale and speed of analysis and knowledge synthesis for various roles such as developers, marketers, and data scientists. In the short term, it will expand the breadth of human creative expression and drive innovation in product development, design, and content creation.

Insights

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Gone Rogue? AI Can Be Misaligned But Not Malevolent

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AI Cost As A First-Class Metric — Our Conversation With David Tepper, CEO And Cofounder Of Pay-i

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As AI scales, cost management shifts from a technical detail to a strategic priority. Leaders must balance innovation, ROI, and volatility to drive sustainable value. Get insights from this interview with David Tepper, CEO and cofounder of Pay-i.

Scale Your AI Strategy To Maximize ROI

Unlock the blueprint for AI success. Discover how to align strategy, prioritize impactful use cases, and close the talent gap — everything you need to expedite ROI and achieve tangible success through AI.

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Don’t Overlook Consumers’ Preferences In The Whirlwind Of AI

Stephanie Liu May 30, 2025
Brands tempted to move fast with AI pilots can’t ignore consumer sentiment and readiness for consumer-facing AI experiences. Find out why as we list three key findings from a new report.
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Public-Sector IT Leaders: It’s Time To Prioritize The Right Emerging Technologies

Sam Higgins May 29, 2025
Learn the 11 emerging technologies that all public-sector IT leaders should be watching and get insight on how these technologies will shape the next decade of government transformation.
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SAP Sapphire 2025: What Tech Leaders Need To Know

Faram Medhora May 29, 2025
SAP Sapphire 2025 featured a flood of updates, from partnerships with Palantir and Perplexity to sweeping changes in pricing and packaging. But the real story was SAP’s repositioning of AI as the enterprise operating system. Learn more in this SAP Sapphire 2025 review.
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Red Hat Summit 2025: AI, Virtualization, Hybrid Cloud, And The Future Of Enterprise IT

Devin Dickerson May 29, 2025
The big question at Red Hat Summit 2025: Will customers continue to embrace more complexity in exchange for openness and flexibility? Get five key points coming out of the event.
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Standing Out In A Zero-Click World Starts With Stronger Collaboration

Lisa Gately May 29, 2025
Buyers may never click through to your content, even if it’s relevant, well structured, and aligned to buyer needs. This doesn’t mean your content is any less important — it’s just that the rules have changed.

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Podcast

New AI Lessons In Coding, Marketing, And Product Design

What It Means May 29, 2025
In this episode, we look at how to avoid the risks of AI-enabled tools in three common business use cases: coding, marketing, and product design. The key takeaway from all three areas: There’s still a strong need to have a human in the loop to review your AI outputs.
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Introducing TCQ, Forrester’s Technology Change Quotient

J.P. Gownder May 27, 2025
How can you prepare your employees to become adaptable learners who quickly embrace and master each new wave of technology change? Forrester's technology change quotient (TCQ) can help. Find out what TCQ is and how you can leverage it in this post.
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From Legacy ITSM To Proactive Service Management: Why 2025 Is The Year To Rethink Your Strategy

Julie Mohr May 26, 2025
The Legacy of IT Service Management Is Holding You Back For more than twenty years, IT Service Management (ITSM) has served as the operational backbone for managing incidents, problems, and changes. Yet in 2025, the complexity of enterprise IT environments has outpaced the frameworks and processes once deemed cutting-edge. Despite improvements in incident response, asset […]
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All In On Autonomous Coding

Christopher Condo May 23, 2025
No one can deny the impact that AI is having on software development … and we are just getting started. Generative AI has already made a tremendous splash, and new AI agent technologies hold promise. These will take AI to a new level and deliver complete, autonomous capabilities for creating, testing, and delivering applications. There’s just too much innovation happening all at once to be casually monitoring this market — I need to be all in.
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The Battle For Grounding Your AI Agents Has Begun

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Grounding AI agents in reality rather than hallucinations will cost money and establish the foundations for your future. Learn three key questions to ask when grounding your AI agents.

Adapt And Thrive In A Zero-Click World

Attend our live webinar with Principal Analyst Lisa Gately. Learn breakthrough strategies to reshape your B2B marketing for AI-driven search and complex buying networks.

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Shifting Search Behaviors Demand Smarter Content Strategies

Lisa Gately May 19, 2025
As B2B buyers embrace genAI tools and zero-click search to make decisions, traditional content strategies no longer cut it.
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Eaton’s Solutions By The Sea Data Center Vision And Partner Conference: Predicting The Future Of Data Centers

Alvin Nguyen May 19, 2025
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Agentic AI And IT Maturity: Bridging The Gap Between ServiceNow’s Vision And The IT Reality

Julie Mohr May 19, 2025
The ServiceNow Knowledge 2025 event unveiled ambitious advancements in AI-driven enterprise technology, with a focus on autonomous workflows, unified data platforms, and human-machine collaboration. Key announcements included the launch of the AI Control Tower for managing AI agents, the expansion of Workflow Data Fabric to unify disparate data sources, and the intent to acquire data.world […]
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The Future Is Now With AIOps: Transforming IT Operations In Volatile Times

Carlos Casanova May 14, 2025
AIOps is changing the game for IT teams — helping them make smarter decisions, bounce back faster from issues, and keep customers happy. Find out how businesses are using it to stay ahead in today’s fast-moving world.
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Geopolitics Accelerates Emerging Technology Investment In Europe

Martha Bennett May 9, 2025
Contrary to popular misconception, European firms aren’t lagging behind in emerging technology adoption, and there’s no lack of innovative startups. Get a look at a few of this year’s top 10 emerging technologies through a European lens.
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How Emerging Tech Will Transform Digital Banking Experiences Over The Next Decade

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Over the next decade, banks, fintechs, and big tech firms will use a combination of maturing and emerging technologies to introduce innovative interfaces, making digital experiences more intuitive and human-centered. These technologies will amplify consumer understanding, enhance automation, and accelerate the orchestration and delivery of digital banking experiences. As a result, digital banking experiences are evolving to become more assistive, anticipatory, and agentic, empowering consumers in unprecedented ways.
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Racing Ahead: Emerging Technology Adoption In The APAC Region

Biswajeet Mahapatra May 7, 2025
The Asia Pacific region is no longer following global tech trends — it is setting them. Once seen as a fast adopter, APAC is now a bold innovator, building new technologies from the ground up. Get some examples and use cases in this preview of our upcoming webinar.
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The Evolution From Continuous Automation Testing Platforms To Autonomous Testing Platforms: A New Era In Software Testing

Diego Lo Giudice May 6, 2025
For years, continuous automation testing (CAT) platforms have been the gold standard for reducing manual testing and ensuring comprehensive coverage across diverse environments. But with the advent of generative AI (genAI) and large language models (LLMs), we are entering a new era: the rise of autonomous testing platforms.
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